Communication Platform as Service (CPaaS) empowers developers to add voice, SMS, Email and WhatsApp to their applications effortlessly without requiring them to build and maintain a real-time communication stack. CPaaS is a cloud-based platform that provides a complete development framework for adding real-time communication/messaging features to applications, which in traditional scenario use to get developed as part of the applications.
With ease of use and flexible pay as you use pricing, enterprises are increasingly adopting CPaaS as a model for adding real-time communications to their applications. According to Statista, CPaaS is expected to grow to at least $17.2 billion by 2023.