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The following API Solutions are available through CPaaS platform.
Solution
Description
SMS API
With SMS API, enterprises can quickly integrate reliable messaging into their application to get in touch with their customers across the globe.
Types of SMS Supported:
    Notification
    Reminders
    Promotions
    Transactions
    OTP
    2FA
Key Features
    Real-time Reporting over API
    Priority Routing
Benefits
    Global Reach
    Reliable
    Scalable
    Secure
    Easy Integration
OTP SMS API
This API integrates easily with the enterprise system and workflows to authenticate customers and offer security. Digitization at its peak has resulted in increasing online frauds. Therefore, to neutralize such frauds, it is essential for enterprises to validate their customers whenever they login, perform transactions, and make changes to their account.
Key Features
    Easy Integration
    Optimum Routing
    Multiple Retries
    Real-Time Reports
    TPS Support
Benefits
    Security
    Authentication Monitoring
    Fast and Scalable
    Reliable
Transactional Voice API
Transactional voice calls are automated calls that play a pre-recorded message and deliver information on transactions in real-time to customers. These calls are important for enterprises to keep their customers updated about their transactions and ensure security. Transactional Voice API integrates easily with enterprise solution and replace the manual system with an automatic system to keep customers updated with critical information in real-time.
Features
    Security: Enterprises can ensure safe transactions for their customers with voice
    Immediate Delivery: API can deliver configurable number of multiple messages simultaneously without any latency. Customers receive real-time notification of their transaction.
    Real-Time Reports: The real-time reports enable enterprises to ensure great service experience for customers.
Benefits
    Reliable: The API supports multiple routes and retries to ensure timely delivery of the voice call.
    Scalable: The solution is designed to support small scale business to large scale business without any latency.
    Cost Effective: When enterprises replace their manual voice call system with automated API in their workflow, it results in significant cost saving for enterprises.
Promotional Voice API
Enterprises can reach their customers across the globe and connect with them to support and delight their customers.
Features
    Text to Speech: The advanced text-to-speech feature quickly converts text to human like voice and plays that to the customers. The support for regional language and accent enables enterprises to connect with their customers in their native language.
    Personalized Experience: The dynamic placeholders for name, date, time, and other details empowers enterprises to personalize the customer experience.
    Real-Time Reports: The campaign analytics available in real-time enable enterprises to improve their products, services, revenue.
    Compliances: The platform is designed to ensure compliance with regulatory campaign and DND guidelines to enable hassle-free and quick launch of campaigns.
Benefits
    Quick Integration: Enterprises can easily integrate this API in their business flow and reach millions of customers instantly and easily.
    Higher Conversion Rate: The personalized experience with real-time reporting enables enterprises to improve campaign conversation rate every time when they launch their campaigns.
    Scalable: The platform is designed to cater to scale quickly to adopt to changing enterprise requirements.
Click to Call API
The Click to Call API solution is a strong customer connection tool for enterprises to connect with them at the right time at which they need to be supported. It can integrate with products and services to provide a call option in the workflow.
The Click to Call option allows customers to directly get in touch with an enterprise while using their products and services.
Key Features
    Direct Connection: The Click to Call option directly connects
    Real-Time Call Tracking:
    Integration with Chabot:
    Contextual Support:
Benefits
    Higher Conversion
    More Sales
    Easy Connection
    Contextual Recommendations
Voice OTP API
The voice OTP API makes a call to the mobile number to verify that same mobile number through a secure voice channel. It plays a sequence of digits to the mobile number to be verified. Next, the mobile number enters the digits in the same sequence in which they are played to complete verification. Finally, after verification, the mobile number is allowed to complete the workflow for which it is authenticated.
Key Features
Instant Verification: The authentication calls are made instantly to verify mobile numbers.
Customizable Flow: Enterprises can add the tailor the OTP verification process in their workflow.
Quick Integration: The API can integrate quickly and easily with any existing software system.
Real-Time Reports: The reporting dashboard enables enterprise to monitor the OTP authentication processes in real-time empowering them control any potential threat or fraud
Benefits
Scalable: The API can be scaled to generate and authenticate support large volume of OTPs simultaneously.
Guaranteed Delivery: The API is designed to deliver the voice OTP instantly without latency 99.99% times within 2 seconds.
Secure: The API send the voice OTP call to mobile numbers through a secure channel to ensure enterprise-grade security and protect the customers.
Email API
The API provides access to the comprehensive email campaign design features through a standardized developer interface and enables enterprises to design rich content emails.
Key Features
Easy Integration
High Availability
Reporting and Analytics
Targeted Campaigns
WhatsApp Business API
This API allows enterprises to engage with their users through WhatsApp.
Key Features
Easy Integration
Reporting and Analytics
Two-Way SMS Messaging
This API allows enterprises to create engaging two-way conversations by letting the customers reply to the SMS messages using a shortcode or long number.
Last modified 9mo ago
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