Channel Prerequisites

Transform customer experience without adding any infrastructure using programmable messaging APIs for SMS, voice, Email, and WhatsApp channels. The following table lists the channel-wise prerequisites for using APIs

Channel

Prerequisites

SMS

  • Login credentials to access the platform

  • Details to be used to test the API.

  • Credits for scheduling the SMS campaign.

  • Sender ID from which SMS campaign is to be scheduled.

  • Mobile numbers to which SMS campaign is to be scheduled.

  • Message text that is to be sent to mobile numbers as SMS through the campaign.

Voice

  • Login credentials to access the platform

  • Details to be used to test the API.

  • Sender ID from which voice campaign is to be scheduled.

  • Mobile numbers to which voice campaign is to be scheduled.

  • Message that is to be scheduled as the voice campaign.

Email

  • Login credentials to access the platform

  • Details to be used to test the API.

  • Credits for scheduling the email campaign.

  • Sender ID from which email campaign is to be scheduled.

  • Email addresses to which email campaign is to be scheduled.

  • Message text that is to be sent through the email campaign.

WhatsApp

  • Login credentials to access the platform

  • Details to be used to test the API.

  • Credits for using WhatsApp messaging services.

  • WhatsApp business ID and verified profile.

  • Opt-In WhatsApp mobile numbers for message exchange

  • Message templates for interactions

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