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Channel Prerequisites

Transform customer experience without adding any infrastructure using programmable messaging APIs for SMS, voice, Email, and WhatsApp channels. The following table lists the channel-wise prerequisites for using APIs
Channel
Prerequisites
SMS
  • Login credentials to access the platform
  • Details to be used to test the API.
  • Credits for scheduling the SMS campaign.
  • Sender ID from which SMS campaign is to be scheduled.
  • Mobile numbers to which SMS campaign is to be scheduled.
  • Message text that is to be sent to mobile numbers as SMS through the campaign.
Voice
  • Login credentials to access the platform
  • Details to be used to test the API.
  • Sender ID from which voice campaign is to be scheduled.
  • Mobile numbers to which voice campaign is to be scheduled.
  • Message that is to be scheduled as the voice campaign.
Email
  • Login credentials to access the platform
  • Details to be used to test the API.
  • Credits for scheduling the email campaign.
  • Sender ID from which email campaign is to be scheduled.
  • Email addresses to which email campaign is to be scheduled.
  • Message text that is to be sent through the email campaign.
WhatsApp
  • Login credentials to access the platform
  • Details to be used to test the API.
  • Credits for using WhatsApp messaging services.
  • WhatsApp business ID and verified profile.
  • Opt-In WhatsApp mobile numbers for message exchange
  • Message templates for interactions
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Last modified 2yr ago