Channel Prerequisites
Transform customer experience without adding any infrastructure using programmable messaging APIs for SMS, voice, Email, and WhatsApp channels. The following table lists the channel-wise prerequisites for using APIs
Channel
Prerequisites
SMS
Login credentials to access the platform
Details to be used to test the API.
Credits for scheduling the SMS campaign.
Sender ID from which SMS campaign is to be scheduled.
Mobile numbers to which SMS campaign is to be scheduled.
Message text that is to be sent to mobile numbers as SMS through the campaign.
Voice
Login credentials to access the platform
Details to be used to test the API.
Sender ID from which voice campaign is to be scheduled.
Mobile numbers to which voice campaign is to be scheduled.
Message that is to be scheduled as the voice campaign.
Login credentials to access the platform
Details to be used to test the API.
Credits for scheduling the email campaign.
Sender ID from which email campaign is to be scheduled.
Email addresses to which email campaign is to be scheduled.
Message text that is to be sent through the email campaign.
Login credentials to access the platform
Details to be used to test the API.
Credits for using WhatsApp messaging services.
WhatsApp business ID and verified profile.
Opt-In WhatsApp mobile numbers for message exchange
Message templates for interactions
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